How we collect, use, and protect your information
Company: PRAGMA AI LTD
Registration: England and Wales
Location: London, United Kingdom
Website: legalintel.io
Contact: support@vibesubs.com
Authentication Policy: We exclusively use Google OAuth for user authentication to prevent spam accounts and ensure security. No other login methods are supported.
We use Vercel for hosting and Vercel Analytics to collect anonymous usage statistics to improve our service. This includes page views, user interactions, performance metrics, and geographic data (country-level only). This data is anonymized and cannot be used to identify individual users. Vercel operates under strict data protection standards and complies with GDPR requirements.
Your data is never sold to third parties for marketing or commercial purposes.
Subtitle content is sent to OpenAI for translation processing. This data is processed according to OpenAI's data usage policies.
Anonymous analytics data for service improvement and performance monitoring.
Account information and translation history stored securely.
All uploaded content is automatically screened using OpenAI's moderation system to ensure compliance with safety guidelines. Content containing violence, hate speech, or other prohibited material will be rejected and not processed.
Request a copy of your personal data
Correct inaccurate personal data
Request deletion of your data
Export your data in a structured format
Object to processing of your data
Limit how we process your data
Your original and translated subtitle files are stored until you delete them or close your account. You can delete individual translations at any time from your dashboard.
Account information is retained for as long as your account is active. After account deletion, most data is removed within 30 days, except for legal or business requirements.
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Data Protection Officer
PRAGMA AI LTD
London, United Kingdom